How to Map Out the Perfect Pop-up Tour
Digital communication rules the world, so how do companies make that personal connection with their target audience? They "pop-up" in some very special places, so their marketing plan is not just about promotion, but about appealing to the different emotions that drive consumers. Pop-up shops are all the rage right now because they grab their attention with hands-on interactions to dazzle them up close and personal. How can you map out your next pop-up tour to get the best ROI?
Establish Measurable Goals that Cater to the Audience
The moniker "know your audience" fits almost any marketing scenario including creating a successful pop-up tour. When Disney wanted to promote their Doc McStuffin show in the UK, they didn't set up Doc clinics in office buildings or on the street; they picked venues like Toys R Us and Smyths because they appeal not just to kids, but to parents, grandparents and aunts, too.
They took a multifaceted approach when planning their pop-up strategy. Their goals didn't focus just on increasing ratings for their show, but on retailing merchandise and creating a buzz for the characters, as well. The acted on goals they could track on social media, too, instead of just tallying up the revenue from event to event.
Find Spaces That Mesh With the Brand
Be a visual thinker when picking out venues. Visual space says something about a brand. Consider Supreme clothing stores. Each one has visual clues that related directly to the brand image such as the parquet floors and steel rails. They wouldn't think of opening a pop-up at a country fair or in a dirty warehouse because that is not the look they want.
Promotion, Promotion, Promotion
Marketing your pop-up before, during and after each event is the key to success. Adidas combined both a celebrity appearance and a fan challenge to get people buzzing about their D Rose Jump Store before it opened. Use every form of content marketing at your disposal from your website to the company Facebook page to get the word out. If sponsoring multiple pop-up locations, consider an app or map that fans can use to track each event.
Use some social media tactics to promote live as it happens, too. Trolli and 7-Eleven went with free giveaways at the beach to market both a new candy brand and the Slurpee inspired by it.
What's your hashtag going to be? Add some real-time graphics to make people wish they were there, too. Snapchat, Facebook Live, Vine, Instagram – set up one or more and appoint a brand ambassador to manage the show.
Before moving on to the next place on the tour, make sure people understand what they missed at the last one. Provide statistics if possible, lots of pictures and some videos of all the fun along with information for the next few stops.
Take Notes and Learn
When the final guest leaves and you pack up to go to the next venue, reflect on what you learned at this one. What worked and what didn't? Ask for feedback during the event and online afterward, too. Grow with each stop on your tour to make the next one that much more meaningful.